Sometimes you won’t be able to send/receive emails. Telnet may mention a temporary problem as follows.
Upon checking the error log, I noticed the following error displayed.
2013-07-24 03:11:48 SMTP connection from [220.127.116.11]:58121 (TCP/IP connection count = 1)
2013-07-24 03:11:48 no IP address found for host abts-tn-dynamic-18.104.22.168.airtelbroadband.in (during SMTP connection from [22.214.171.124]:58121)
2013-07-24 03:11:48 H=[126.96.36.199]:58121 temporarily rejected connection in “connect” ACL: “Host is ratelimited due to multiple failure only connections (7.9/1h max:5)”
To overcome this error, I did the following. This is a cpanel server.
Asked the client to try again and it all worked. The ratelimit files will be generated again when exim starts processing.